What is eNowIt?
eNowIt is a full service mobile marketing firm dedicated to bringing the power of text messaging to your business. Whether you are a small, medium or large size company, whether you have an IT department or not, eNowIt has an affordable and effective text marketing plan for you. Team up with eNowIt and your campaign can be up in minutes. We offer:
Low cost entry into the exciting and effective world of mobile text advertising
Global Carrier Connectivity
Real time reporting and analytics
Web, MMS and SMS interactivity
eNowIt also has built it's own proprietary software and doesn't lease it's technology like the majority of businesses who call themselves mobile marketers.
Can I afford eNowIt for my business?
Absolutely! eNowIt offers a variety of monthly plans, all of which are affordable and tailored for the needs of your particular business. Whether your campaign involves 50 text messages per month, or 50,000, eNowIt has a plan for you. eNowIt also offers you the ability to purchase a block of bulk messages or to set your account to auto purchase.
How does the ability to purchase a block of bulk messages work? Once you signup and pick your monthly plan you can purchase a block of bulk messages. These messages rollover month to month for 12 months and are used only after all your monthly messages are used up. For example: Lets say you have 200 messages left in your plan and 1,000 in your bulk plan and you send out an alert to 500 of your subscribers. We use all 200 messages in your account and then take 300 out of your bulk account. The remainder of the month we will use messages from your bulk account.
How does the Auto-Purchase feature work? Similar to the Bulk Message feature but with auto purchase set to on you never have to worry about your messages not being sent out due to insufficient messages. For Example: Lets say you have 200 messages left in your monthly plan and you send out an alert to 500 of your subscribers. We use all 200 messages in your account and then the auto-purchase feature purchases 300 messages at your monthly plans per message rate to send out the remaining text messages and your credit card is billed for those 300.
What does MMS stand for? MMS is an acronym for “Multimedia Messaging Services” and is a standard for telephony messaging systems that allow sending messages that include multimedia objects (images, video, audio, rich text).
What is 366948? What does it mean and why are all the keywords sent to that number? 366948 is known as a short code or short numbers which are special telephone numbers, significantly shorter than full telephone numbers, which can also be used to address SMS and MMS messages from mobile phones or fixed phones. They are designed to be shorter to read out and easier to remember than normal telephone numbers.
eNowIt’s standard short code is 366948. Type eNowIt on your mobile phone and you will be pressing the 3-6-6-9-4-8 buttons.
What is a short code? A shortcode, officially called a Common Short Code, is a short number, generally 4-6 digits long, to which a text message (SMS) can be sent from a mobile phone. Shortcodes are useful because they save you from having to memorize an entire 10-digit number. For example, to send a text message to eNowIt you just send a text message with the advertisers unique keyword to 366948(it spells eNowIt on your keypad).
Do we have to use the eNowIt short code of 366948?
No. 366948 is the numerical equivalent of eNowIt on a phone's keypad and is the default for our services. However, eNowIt does offer services that would allow you to purchase your own short code with all keyword access. Contact us for more info – sales@eNowIt.com.
Can I send pictures? Currently there are only 3 carriers that allow picture messages to be sent to their customers via short code technology without any extra charges and they are (Verizon, AT&T, Cell One). eNowIt will allow you to send pictures along with your campaign text. We also allow you to send an auto generated URL within your text messages that will direct the user to a mobile webpage with all your campaign info as well as your logo and pictures.
Can I send a link to a mobile web page? Yes, eNowIt makes a mobile webpage and provide you a URL that you can include within your text message. You chose the content and pictures that will be added to this webpage. This will allow for phones with data plans to access feature rich info. However Verizon and US Cellular prohibit the ability to click on URL’s sent via a text message.
You must delete all your subscribers if you change the campaign to be different from what the current subscribers are opted in for. For example if you’re a Real Estate Agent and you are advertising that keyword HOME is property 555 Main St. and all your alerts pertain to just this property with keyword HOME. You sell this property and want to use keyword HOME with your sign rider on another property you must delete all subscribers before you activate it. If you do not delete the subscribers who are opted into the old campaign you are in breach of our Terms and Conditions as well as the Mobile Marketing Associations Best Practices - www.mmaglobal.com and your account could be deactivated.
What needs to be in my first message? eNowIt sends out the instructional and confirmation opt-in message for all new subscribers for you. However, we suggest that in your auto-response first message, the message the mobile user receives after they text your keyword to 366948 for the first time, that you thank them for opting in, let them know how many alerts they can expect to receive from you per month and Reply STOP to stop.
Example: Thnk U 4 opting in2 Business Name alerts. U will rcv upto 6 messages per month.Come in 2day rcv10% off . Exp. m/d/y Reply STOP to stop
What needs to be in my advertising collateral material? Clearly indicate that they are opting into an alert subscription and provide opt-out procedures of your campaign in all promotional material (In Venue, Radio, TV, Print, ETC). Use the eNowIt™ logo and website in your marketing collateral to direct your subscribers to our website for them to access their account and to answer any questions they may have. You must indicate it's a subscription and include STD Messaging Rates Apply and Stop to Stop, Help for Help.
How long does it take to for my customers to get their text response? Most of the time they should receive a text message back from us within seconds of sending their request. Sometimes there is latency in the wireless providers’ networks, which might cause their response to be delayed.
Can I use eNowIt outside of the United States? Our mobile marketing service is currently only available in the U.S. However, our Mobile Web site is accessible from any device with a connection to the Mobile Web.
Content Safeguards eNowIt enforces a strict policy when it comes to our clients sending inappropriate or fraudulent messages. We have a content filtering application that checks every message for content that is against our terms and conditions and acceptable use policy. If we find such content you will be noticed via email and the word or words will be crossed off in your campaign. The client will receive one warning and if breached again all campaigns and account status is terminated and no refunds are provided.
What if my question isn't answered in the FAQ? If your questions aren’t covered in the FAQ, feel free to contact us with your question. Please fill out our contact us form and someone from our staff will contact you shortly.Contact Us!
Note: If your cell phone provider charges for text messaging, they may charge you $.05-$.10 per text message (that’s what “standard rates apply” means) unless you have an unlimited plan. But ENOWIT doesn’t charge any service fee for your text messages.
The very first time you opt-in to any of eNowIt’s clients you will receive an alert from eNowIt - “Thks for opting-in to eNowIt mobile alerts. Manage your subscriptions @ enowit.com. Reply STOP to end last campaign or Help. StdMsgChrgsApply”. To manage all your subscriptions and to search for more you can login to your free eNowIt mobile user account. This will give you maximum control over your entire account. This can be managed from a computer as well as a mobile enabled mobile phone.
Anywhere! eNowIt services can be used anywhere to market just about any product or service or push out information. If eNowIt services aren’t being used by your favorite restaurants/realtors/venues/stores ask them to look into signing up, as it will drastically improve their relationships with their consumers.
If you have subscribed to an eNowIt client before just enter your cell number and we will text you a special one-time registration code. Enter this code on the screen that shows up after you submit your cell number to link your mobile phone to your account.
If you are completely new to eNowIt select New Mobile User and complete the form. We will send you a text message for you to reply back to confirm your account.
You are now logged in to your unique dashboard allowing you to manage all your current opt-in subscriptions and search for others right from your computer.
If you have a phone that is web enabled and you have purchased a data plan then you will be able to view mobile phone web pages or WAP pages. Verizon and US Cellular do not support clickable links to mobile WAP enabled pages.
After you receive an alert on your phone, you can stop it by sending a text message to 366948(eNowIt) with the word STOP. We will send you a text message confirmation that you’ve unsubscribed. You can also visit www.eNowIt.com/mobile and login into your mobile account and manage everything from there.
How long does it take to get a response back from an eNowIt client campaign?Most of the time you should receive a text message back from us within seconds of sending your request. Sometimes there is latency in the wireless providers’ networks, which might cause your response to be delayed.
Don’t use signatures. Many phones have the capability of attaching a signature to every outgoing text message. If this isn’t turned off it will send along with the keyword and our system won’t know what campaign your interested in and you will not get any response back.
How do I report inappropriate or fraudulent activity?
If you have received an inappropriate text message or picture message please contact us via email at firstname.lastname@example.org. Please provide your cell number and the time the message was sent. Also include message details and what you consider inappropriate. We will provide an explanation within 3 business days.